Accessibility Statement

Last updated: 20 February 2026

Pine Property Services Ltd is committed to ensuring digital accessibility for people of all abilities. We strive to make getpine.co.uk usable and accessible to everyone, including those using assistive technologies.

1. Our commitment

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards wherever possible. This means:

• Maintaining readable font sizes and colour contrast ratios
• Ensuring keyboard navigation works across all content
• Using clear headings and semantic HTML structure
• Adding descriptive alt text to images and interactive elements
• Ensuring forms are properly labelled and accessible
• Supporting browser zoom up to 200% without loss of content

2. Compliance and testing

We regularly test our website for accessibility compliance using automated tools, manual keyboard testing, and screen reader testing.

3. Feedback and support

If you experience difficulty accessing any part of our site, please email us at hello@getpine.co.uk and include:

• A description of the specific issue
• The page URL where you encountered the problem
• Any assistive technologies you're using
• Your browser and operating system

We aim to respond within 5 working days and will work to resolve issues as quickly as possible.

4. Enforcement

If you're not satisfied with our response, you have the right to contact the Equality Advisory and Support Service (EASS) at equalityadvisoryservice.com or 0808 800 0082.

5. Contact

Pine Property Services Ltd
Email: hello@getpine.co.uk

Frequently asked questions